Elisabetta Ferrazzi

Elisabetta Ferrazzi is a hospitality professional with a background in restaurant leadership, operations and wine service. She believes that people are the most important asset in any business and is passionate about recognising, developing and empowering teams while creating exceptional guest experiences where every person feels genuinely welcomed and valued.

After years of leading high-pressure operations and training teams, Elisabetta realised that education was her calling. She is now transitioning into wine and hospitality education, sharing the magic of genuinely good hospitality through her 4R™ Method — Reflect, Recommend, Reason and Reassure.

She is developing sensorial wine tastings and masterclasses that combine storytelling, flavour, aroma and shared discovery, making wine more accessible, entertaining and inclusive.

With a background spanning restaurant leadership, hospitality operations and wine service, Elisabetta brings together education, people development and guest experience. Based between London and Rome, her interests also include food, wine, travel and life.